Muse Zhou
Director, North Asia
How do you ensure our customers in North Asia feel valued and supported on their AMLA® journey?
At AMLA®, we provide our customers in North Asia with dedicated local language support and round-the-clock international assistance. From project planning to execution, we provide expert-led guidance and on-demand training.
Our industry events and results walkthrough sessions empower customers with AMLA® technology optimisation and essential AML/CFT knowledge. We pride ourselves on our commitment to excellence and customer satisfaction. Going the extra mile is our gold standard as we make sure that every customer’s AMLA® journey is highly successful.
What unique challenges do you encounter when implementing AML/CFT solutions in North Asia, and how do you address them?
In North Asia, securing companywide buy-in is a key challenge. We address this by tailoring strategic plans to each financial institution’s needs and engaging team members early on. We share market news, introduce innovative technologies, and encourage regular reporting of system enhancements.
Additionally, we tackle the need for Chinese character testing with our unique industry-leading benchmark in this area, ensuring our technology meets market demands and enhances effectiveness in financial crime prevention.
In what ways does your role in North Asia contribute to improving regulatory compliance and financial crime prevention for AMLA® customers?
My role focuses on AML/CFT system testing and validation which is crucial for effective AML/CFT controls. We help financial institutions assess system performance, reduce false positives, and optimise thresholds to ensure compliance.
Our testing also improves PEP screening effectiveness by identifying weaknesses in systems that fail to alert or generate excessive alerts. This approach boosts performance and operational efficiency, enhancing our customer’s ability to combat financial crime and meet regulatory requirements.
Ready to talk?
Don’t hesitate to reach out to us.
info@aml-analytics.com
+44 (0) 1264 889 339